about-us


ABOUT US

Smartbox is a global provider of smart locker technology. Our platform provides a wide range of smart locker applications that can be deployed in diverse industry verticals. Our technology offers secure, efficient, accountable and convenient package delivery as well as auditable asset storage while giving users 24-hour access to lockers and the ability to track deliveries remotely.

Smartbox is a pioneer in bringing the smart locker technology to the Indian market. Our proprietary technology powers our own network in India and gives us a unique first-hand experience of how to build, manage and maintain a successful & efficient smart locker network.

Smartbox helps create the highest possible value for your customers and your business. Our feature-rich, scalable and hardware agnostic platform provides the most dynamic solution for automated Click & Collect, Package Management & Mailroom Automation.

Industry verticals that we service range from retail, e-tail, logistics, postal, multi-family housing apartments and commercial entities.

“IT'S ALL ABOUT CUSTOMER EXPERIENCE”

BEHIND THE SCENES

A lot of work goes on in the background before you see a ready to use Smartbox terminal placed at a convenient location near you. Our team has been working tirelessly on the technology for years to ensure a world class end product today. We are a rapidly growing team of professionals and if you would like to join this die hard technology team - please email us at career@smartbox.in.

Amit Sawhney

An entrepreneur from an early age - Amit has successfully built India's largest customer communications management company
(fci-ccm.com). Smartbox is now Amit' second innings along with his team to revolutionize the online shopping experience.

AMIT SAWHNEY

Co-founder & CEO

Vineet Sawhney

A US graduate - Vineet has been an instrumental force in the success of FCI after his last stint in US with UBS Investment Bank. Based in Mumbai - Vineet is working as a Chief Strategy Officer - developing & executing Smarbox' strategic initiatives.

VINEET SAWHNEY

Co-founder & CSO

Deepak Bhasin

As one of the early team members in FCI growth story. Deepak is also an early team member in Smartbox initiative. His knowledge in IT & Information Security has been extremely valuable since the early days of Smartbox and he continues to add tremendous value in the technology of Smartbox.

DEEPAK BHASIN

Head - IT, Infrastructure & Security

Saurabh Tiwari

As one of the early team members of Smartbox – Saurabh brings almost 9+ years of experience from transactional services for the banking industry. Saurabh is extremely passionate in helping to build Smartbox as a unique business that solves real problem for today' consumer.

SAURABH TIWARI

Head - New Business Initiatives

Our Vision

“To be India's most preferred option for online shopping delivery”

about-us


OUR TECHNOLOGY

Smartbox is one of the few large scale deployments of smart infrastructure - which is solving one of the biggest challenges for E-commerce businesses in India. Our agile platform along with world class hardware is providing the much needed solution for E-commerce businesses. It is a perfect blend of cutting edge technology and smart physical infrastructure to empower online shoppers with newer delivery options.

Our technology coupled with some solid physical infrastructure on the ground provides real value to everyone in the chain - be it an online shopper or an E-commerce company or a courier company or even our location hosts. Using our patent pending technology we wish to open new paradigm of efficient delivery and improved customer satisfaction.