Have you ever thought that as a retailer you might be losing customers and potential revenues due to your complicated return policy? Imagine the frustration of customers if they have to go through several steps to return an …
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The Internet has been in the thick of the things since its inception, and now it has evolved into something more unique, effective, and user-friendly. Here we are talking about the Internet of Things or IoT. In the …
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In the shipping services industry, the terms such as “Day-Definite” and “Time-Definite” make the world move. It is because the entire shipping process revolves around these two aspects. What exactly are “Day Definite” and “Time Definite” shipping? Let’s …
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When ATMs first hit the Indian shores in the 1990s through foreign banks, they created quite a stir. Until that time, Indian consumers were only used to the process of standing in the long queues for withdrawing money. …
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Data stuffing to data exploration! That’s how data analytics have changed in the recent years. The catch here is not just about collating a bewildering amount of real-time data, but how to pick the relevant ones for analysis …
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Consequences of doing nothing! That’s what inaction inertia is all about. This element of social psychology is evident time and again among both consumers and retailers. Have you ever missed a great bargain, and regretted it? Then another …
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Imagine you have picked an item from your wish list and placed an online order at 11:00 a.m, and got the package in your hand by 6:00 p.m, and that too without having to pay any additional shipping …
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The Increasing Importance of Logistics for Multichannel Retailing Over the years, logistics has been a part of back office functions and hardly considered a driving force for revenue generation. However, things have changed drastically, especially after the e-commerce …
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It is a fact that a majority of consumers still prefer their parcels to have delivered to their home or office address. However, the alternate delivery options are fast catching up considering the loopholes in the traditional delivery …
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The parcel locker or click & collect industry has already grown to nearly $800 million, according to a report by Apex Insight, a leading market research firm! That’s a whopping figure considering the fact this industry is still …
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