Ecommerce & Retail
With ecommerce & retail overlapping but still growing at incredible rates, the whole concept of 'Click & Collect' is poised for exponential growth as businesses are looking to offer their customers additional choice along with convenience. Reserve & Collect services are becoming increasingly important for both brick & mortar as well as eCommerce companies as consumers expect to be able to pick up their purchases when and where they choose.
By giving customers the option to have their purchases picked up from a safe, convenient and accessible location, retailers can improve their fulfilment services, reduce last mile delivery costs and promote loyalty and repeat business. The end-to-end offering gives customers a service that fits into their lifestyle and makes doing business just that much easier. Smartbox technology also provides a comprehensive customer notification system combined with easy to use lockers that takes about 10 seconds to pick-up an order.
Logistics companies or Postal operators
The ease and cost savings that parcel lockers bring to a business is driving postal organizations and logistics companies around the world to implement it as an alternate delivery solution. Last mile can make up anywhere between 50-60% of cost and complexities in a parcel' journey. To help you solve these complexities and reduce costs is our area of expertise. Logistics providers have become the critical link between the seller and the buyer. Smartbox supplies its partners with this disruptive first and last mile solution to help strengthen that connection.
Smartbox parcel lockers improve operational efficiency and help address the increasing costs associated with unsuccessful first delivery attempts. More recently, electronic parcel lockers have been used not only as last mile delivery 'pick-up points' but also for first mile access 'drop-off points' besides offering a range of other value-added services.
Mailroom automation of Multi-family housing & Commercial buildings
Smartbox package management is the best way to transform an untidy package room into an organized, all-encompassing solution. For apartments with full-time staff, our solution provides ease of use for delivery carrier drop-off and resident pick-up without staff oversight. Management can focus on other resident services and spend less time handling packages. For apartments without full-time staff, our solution provides complete peace-of-mind that packages are secured in lockers.
Our technology simplifies the internal administration process, reduces operational cost and improves service levels to residents while recording every parcel drop-off and pick-up ensuring no misplaced parcels. Parcels are placed directly into the Smartbox locker by couriers and recipients are automatically notified by email, SMS or app notification to collect their packages at their convenience.
Smartbox solution helps office mailrooms streamline and automate the process of mail handling while saving valuable employee time. With Smartbox, a mail management team no longer needs a time-specific, one-to-one procedure for distributing packages to employees. We help dramatically improve delivery and accountability within an organization. Also, our solution provides an effective means to safeguard valuable packaged assets ensuring end-to-end chain of custody which ultimately reduces operational costs.
B2B Applications
Smartbox is the suitable solution for any form of “asynchronous handover of goods” between two parties. Whether as a supplier, you would like to make deliveries to a locker for your customers to pick from or you want lockers installed outside your manufacturing facility for vendors to deliver their goods - we can provide a solution for any such business case.
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