Here are our privacy principles:
Information Collection and Use
Information which either individually and/or in combination with other information is not capable of identifying You, will not qualify as Personal Information under the applicable laws.
In the course of using Our services, and while accessing Our Website, we may ask you to supply us with Personal Information. We also collect your Personal Information from our e-commerce partner you have made the purchase from (“Sellers”) in order to serve you better. Such information is collected when
Such information/data includes but is not limited to your name, email address, phone number.
We may combine Your Personal Information or Sensitive Personal Data or Information, other information and information collected from tracking technologies and aggregate it with information collected from other Users using our Website and/or services to attempt to provide You with a better experience on our Website and services online and on ground.
You understand, agree and acknowledge that our collection, storage and processing of Your Personal Information or Sensitive Personal Data or Information is for a lawful purpose connected with a function or activity of Smartbox. You further understand, agree and acknowledge that Your Personal Information or Sensitive Personal Data or Information which is classified as sensitive personal data or information as per applicable laws is considered necessary for Smartbox to provide various services on and off its Website to You and for Your usage of the Website and/or other services provided by Smartbox.
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. Our website uses these "cookies" to collection information and to improve our Service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
Consent to Personal Information
Withdrawal of Consent
You may at any time withdraw Your consent to the collection, storage, use, disclosure, transfer, of Your Personal Information and/or the or Sensitive Personal Data or Information by Smartbox, by addressing a written communication to this effect to the contact address of the Grievance Officer specified below. However, You agree and acknowledge that in the event that You choose to so withdraw Your consent, Smartbox shall be entitled to not provide any or all of its services on and off the Website to You.
Information Sharing and Disclosure
We may employ third-party companies and individuals due to the following reasons:
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Compliance with Laws and Law Enforcement
We will disclose any information including Sensitive Personal Data or Information about You to government or law enforcement officials or private parties as We, in our sole discretion, believe necessary or appropriate to respond to claims and legal process, to protect the property and rights of Smartbox or a third party, to protect the safety of the public or any person, or to prevent or stop any illegal, unethical or legally actionable activity or to comply with the law. Smartbox may also provide your Personal Information including Sensitive Personal Data or information to various tax authorities upon any demand or request from them.
Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Smartbox may sell, transfer or otherwise share some or all of its assets, including your Personal Information including Sensitive Personal Data or Information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy. In the event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors' rights generally, we may not be able to control how Your Personal Information as well as Sensitive Personal Data or Information is treated, transferred, or used.
Smartbox may use Your Personal Information including Sensitive Personal Data or Information, for but not limited to the aforementioned purposes, to keep you updated on the services you have signed up for and to provide you with better service experience through emails and/or SMSes. You have full control regarding which of these emails and/or SMSes You want to receive. If You decide at any time that You no longer wish to receive such communications from Smartbox, please follow the unsubscribe instructions provided in any of the communications. Please note that once We receive Your request, it may take an additional period of time for Your opt-out to become effective.
Deleting Your Information
If You wish to have the Personal Information including Your Sensitive Personal Data or Information that You have provided to us deleted and/or modified, You can always do so by sending a request to us on the e-mail id of our Grievance Officer provided at the bottom of this page. You may note that deletion of certain Personal Information including Sensitive Personal Data or Information may lead to cancellation of Your registration with the Website and Your access to certain features/services of the Website.
Smartbox uses industry standard technology designed to help keep Your Personal Information including Your Sensitive Personal Data or Information safe. The secure server software (SSL) encrypts all information You put in before it is sent to us. To prevent unauthorized access, maintain data accuracy, and ensure correct use of Your Personal Information and Sensitive Personal Data or Information, we will employ commercially reasonable and practicable security practices and procedures and security methods and technologies. We will also ensure on a commercially reasonable efforts basis that any agent or third party that We employ complies with the same security standards for the protection of Your Personal Information including Your Sensitive Personal Data or Information.
Unfortunately, the transmission of information over the internet is not completely secure. Although We strive to protect your Personal Information and Sensitive Personal Data or Information, we cannot guarantee the security of Your data while it is being transmitted to our Website; any transmission is at Your own risk. Once We have received Your information, we have reasonable procedures and security features in place to reasonably endeavour to prevent unauthorized access.
Links to Other Sites / Financial Data
For Your convenience, We provide links to other websites and We are provided Your information from the Sellers. Your activity and use on the linked website or the Seller’s website is governed by that website’s policies, not by those of Smartbox’s. These sites may have their own privacy policies in place, which We recommend You review. We are not responsible for the content of linked sites or any use of the sites.
While transacting with other third parties or at the terminal, You may provide Your financial information including without limitation Your bank account details, credit card account details or Your details pertaining to any payment settlement or pre-paid instrument service provider. You understand, agree and acknowledge that Smartbox never receives Your financial and payment information from these service providers. Your Personal Information, Sensitive Personal Information and financial information will be dealt by these service providers in accordance with their respective privacy policies and other terms and conditions and Smartbox shall not be liable, accountable or responsible for Your Personal Information, Sensitive Personal Information and financial information which You provide to these service providers.
Identity theft and the practice currently known as "phishing" are of great concern to Smartbox. Safeguarding information to help protect You from identity theft is a top priority. We do not and will not, at any time, request Your credit card information or national identification numbers in a non-secure or unsolicited e-mail or telephone communication.