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Tag: click & collect

Consequences of doing nothing! That’s what inaction inertia is all about. This element of social psychology is evident time and again among both consumers and retailers. Have you ever missed a great bargain, and regretted it? Then another …

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Just imagine, you ordered a couple of T-shirts when browsing a website that offers 24-hour delivery with an extra shipping charge. You went for it, and the next day a delivery guy came over with the item. You …

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“Automated parcel lockers,” “Click & Collect,” “Intelligent Lockers.” These terms have been doing rounds since the locker systems were integrated with the retail supply chain in Europe and North America, and were an instant hit. Our earlier posts …

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