Last mile delivery is now a critical business differentiator element due to the surge of online orders. In 2017, ecommerce was responsible for $2.3 trillion in sales worldwide, which is expected to nearly double to $4.5 trillion by …
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Category: Last Mile Delivery
The last mile delivery is seeing disruptive innovation from new business models that address consumer demand for quick delivery, along with the introduction of new disruptive technologies such as drones and bots. Last mile delivery, predominantly of parcels, …
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In the previous post, we talked about winning digital customers by retailers. After winning customers, comes the subsequent and perhaps the most critical step of retaining them. The focus area of this blog will be retaining customers for …
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Digital retailing is fast becoming the next generation industry for diverse types of retailers, be it omnichannel or pure e-commerce. There are likely to be increasing digital interactions and customer engagement that will look vastly different compared to …
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Digital Disruption & Hyper-Relevance “Digital disruption” and “Hyper-relevance,” are the buzzwords of the dynamic digital industry. These words, which are actually the ripple effects of the fast-paced digital landscape are giving a silver lining to some businesses, and …
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When the e-commerce was emerging as the new sunrise industry in India, it painted a rosy picture for customers with the promises such as diverse product range, affordability, and convenience. Consumers quickly turned into “e-shopppers” as they did …
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Well, before we delve deeper to understand the various aspects of last mile delivery, let’s learn about an interesting survey. This is an eye opener. In the second half of 2014, two senior research analysts with ‘ARC …
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Anupam always loved online shopping, thanks to the attractive discounts, variety of options and the convenience of shopping from the comfort of office or home. Unfortunately, for Anupam, online shopping lost its charm as a result of the …
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The e-commerce market is evolving at a fast pace and as a result the logistics sector is witnessing hectic activity. In the past few months, there has been an increase in the number of start-ups that have come …
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The retail landscape is shifting from brick and mortar stores to e-commerce channels. A majority of the businesses are going online to keep up with the changing preferences of the customers. The e-commerce industry in India is growing and …
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