Category: Automated Parcel Delivery Terminals

“Automated parcel lockers,” “Click & Collect,” “Intelligent Lockers.” These terms have been doing rounds since the locker systems were integrated with the retail supply chain in Europe and North America, and were an instant hit. Our earlier posts …

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“Illegal Tender”! Yes, that’s what Rs.500/1000 currencies turned out to be in a matter of hours. Who thought even after having some notes stacked up to sustain long enough, we would look around in panic to get over …

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In the previous post, we talked about winning digital customers by retailers. After winning customers, comes the subsequent and perhaps the most critical step of retaining them. The focus area of this blog will be retaining customers for …

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Digital retailing is fast becoming the next generation industry for diverse types of retailers, be it omnichannel or pure e-commerce. There are likely to be increasing digital interactions and customer engagement that will look vastly different compared to …

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